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Patient access

Request an Appointment with Physmedi

Choose the option that fits your situation. One centralized Physmedi team coordinates appointment requests for Orlando, Clermont, and Kissimmee.

A submitted request is not a scheduled or confirmed appointment. Our team reviews your information and contacts you about the next step.

Short first stepStart securely. Complete details only when they are needed.

You do not need to finish a long medical history before beginning.

Start in the right place

How can we help?

Each pathway reaches the appropriate team without unnecessary steps.

New patient

Request your first appointment

Share basic contact information and a brief reason for requesting care through secure messaging.

  • Verify your mobile number
  • Tell us why you are requesting care
  • Continue securely if more information is needed

Start a Secure Appointment Request A secure messaging window will open. Select “Send us a message” to begin.

Existing patient

Use the Patient Portal

Use the portal for an existing appointment, forms, results, medication requests, or messages for your care team.

Open the Patient Portal The portal keeps communication connected to your patient record.

Medical office

Send a secure referral

Submit a referral and supporting records through the medical-office referral pathway.

Send a Secure Referral Do not send protected medical information through ordinary email.

What happens next

A clear, staff-reviewed process

The secure request is intentionally brief at the beginning.

  1. 1

    Begin securely

    Verify your mobile number and tell us why you are requesting care.

  2. 2

    We review your request

    Our team reviews the information and any referral or insurance requirements that may apply.

  3. 3

    We contact you

    We explain the next step and any appointment options. An appointment is confirmed only by our team.

Be prepared

What new patients may need

You can start without having everything. Keep these items available in case the secure workflow requests them after identity verification.

Identity and contactLegal name, date of birth, mobile number, email, address, and photo ID if requested.
Insurance cardFront and back of the card and subscriber details.
Referral informationYour referring doctor or primary care clinician, if you have one.
Reason for careA brief description plus any referral or records requested by the team.

Protect your information: Send medical information and document images only through the secure request, Patient Portal, or medical-office referral pathway—not ordinary email.

Need help?

Prefer to speak with someone?

All appointment and referral calls are coordinated centrally for every Physmedi location.

Call (407) 237-0069